{"id":27822,"date":"2026-03-04T20:04:16","date_gmt":"2026-03-04T18:04:16","guid":{"rendered":"https:\/\/www.cheops-technology.ch\/docs\/using-the-yealink-w56h-phone\/"},"modified":"2026-04-20T17:11:35","modified_gmt":"2026-04-20T15:11:35","password":"","slug":"using-the-yealink-w56h-phone","status":"publish","type":"docs","link":"https:\/\/www.cheops-technology.ch\/en\/docs\/using-the-yealink-w56h-phone\/","title":{"rendered":"Using the Yealink W56H phone"},"content":{"rendered":"\n

Phone overview <\/h1>\n\n
\"\"\/<\/figure>\n\n
\"\"\/<\/figure>\n\n

Shortcuts<\/h1>\n\n
\"\"\/<\/figure>\n\n

\"\"\/Press the left key to access the call history.<\/p>\n\n

\"\"\/Press the right key to check the line status.<\/p>\n\n

\"\"\/Press \"\"\/to make an internal call.<\/p>\n\n

\"\"\/Press \"\"\/ to decrease the ringer volume.<\/p>\n\n

\"\"\/Press \"\"\/ to increase the ringer volume.<\/p>\n\n

\"\"\/Press \"\"\/ to access the directory.<\/p>\n\n

To switch on the handset, do one of the following<\/h2>\n\n
    \n
  • Press\"\"\/ and the LCD screen will light up.<\/li>\n\n\n\n
  • Place the handset in the charger cradle. The handset will switch on automatically. <\/li>\n<\/ul>\n\n

    To switch off the handset<\/h2>\n\n

    Press and hold\"\"\/to switch off the handset.<\/p>\n\n

    Local directory<\/h1>\n\n

    Add a contact<\/h2>\n\n

    1. Press OK <\/strong>to enter the main menu and select Phone book<\/strong>.<\/p>\n\n

    2. Press Options<\/strong>, then select New contact.<\/strong><\/p>\n\n

    3. Enter the desired values in the Name and Mobile<\/strong> fields .<\/strong><\/p>\n\n

    4. Press the Save <\/strong>function key to accept the change.<\/p>\n\n

    Call forwarding<\/h1>\n\n

    1. Press the Options <\/strong>key during a call, then select Transfer<\/strong>.<\/p>\n\n

    2. Enter the number to which you want to transfer the call.<\/p>\n\n

    3. Press the Transfer<\/strong> key.<\/p>\n\n

    Call forwarding<\/h1>\n\n

    To activate call forwarding on a specific line<\/h2>\n\n

    1. Press OK <\/strong>to open the main menu, then select Call functions\u2192Send<\/strong>a call.<\/strong><\/p>\n\n

    2. Press \"\"\/ or \"\"\/ to select the desired line, then press OK<\/strong>.<\/p>\n\n

    3. Press \"\"\/ or \"\"\/ to select the type of forwarding you require, then press OK<\/strong>.<\/p>\n\n

    Immediate\u2014-Incoming<\/strong> calls are immediately transferred.<\/p>\n\n

    Busy\u2014-Incoming<\/strong> calls are forwarded when the line is busy.<\/p>\n\n

    No answer\u2014-Incoming<\/strong> calls that go unanswered for a certain period of time are forwarded.<\/p>\n\n

    4. Select the Activated <\/strong>option in the Status<\/strong> field.<\/p>\n\n

    5. Enter the number to which you wish to forward incoming calls in the Target<\/strong> field.<\/p>\n\n

    6. Press the Save <\/strong>function key to accept the change.<\/p>\n\n

    Do Not Disturb (DND) or Ne pas d\u00e9ranger (NPD)<\/h1>\n\n

    1. Press OK <\/strong>to open the main menu, then select Call functions\u2192Do<\/strong>not disturb.<\/strong><\/p>\n\n

    2. Select the Activated<\/strong> option in the Status<\/strong> field .<\/strong><\/p>\n\n

    3. Press the Save <\/strong>function key to accept the change.<\/p>\n\n

    4. The \"\"\/ icon will appear on the handset.<\/p>\n\n

    Call Forward<\/h1>\n\n
      \n
    1. Press OK<\/strong> to open the main menu, then select Call function \u2192 Forward a call.<\/strong>\"\"\/<\/li>\n\n\n\n
    2. Select the option you\u2019re interested in here for the Busy<\/strong> example \"\"\/\"\"\/<\/li>\n\n\n\n
    3. Use the right arrow to set the status to On <\/strong>.\"\"\/<\/li>\n\n\n\n
    4. Then enter the Target <\/strong>number for the deviation and click on Save <\/strong>. <\/li>\n<\/ol>\n\n

      Source : www.yealink.com<\/p>\n","protected":false},"excerpt":{"rendered":"

      Phone overview Shortcuts Press the left key to access the call history. Press the right key to check the line status. Press to make an internal call. Press to decrease the ringer volume. Press to increase the ringer volume. Press to access the directory. To switch on the handset, do one of the following To […]<\/p>\n","protected":false},"author":6,"featured_media":30661,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[125],"doc_tag":[],"class_list":["post-27822","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-telephony"],"year_month":"2026-06","word_count":361,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Support","author_nicename":"support","author_url":"https:\/\/www.cheops-technology.ch\/en\/author\/support\/"},"doc_category_info":[{"term_name":"Telephony","term_url":"https:\/\/www.cheops-technology.ch\/en\/docs-category\/telephony\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27822","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/comments?post=27822"}],"version-history":[{"count":4,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27822\/revisions"}],"predecessor-version":[{"id":30671,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27822\/revisions\/30671"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/media\/30661"}],"wp:attachment":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/media?parent=27822"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/doc_category?post=27822"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/doc_tag?post=27822"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}