{"id":27837,"date":"2026-03-04T20:09:54","date_gmt":"2026-03-04T18:09:54","guid":{"rendered":"https:\/\/www.cheops-technology.ch\/docs\/information-on-changes-to-the-configuration-of-our-services\/"},"modified":"2026-03-05T12:58:42","modified_gmt":"2026-03-05T10:58:42","password":"","slug":"information-on-changes-to-the-configuration-of-our-services","status":"publish","type":"docs","link":"https:\/\/www.cheops-technology.ch\/en\/docs\/information-on-changes-to-the-configuration-of-our-services\/","title":{"rendered":"Information on changes to the configuration of our services"},"content":{"rendered":"\n

he purpose of this page is to report on the latest changes to our services and infrastructures, as well as any ongoing problems.<\/p>\n\n

Changes<\/h2>\n\n
16\/10\/2024<\/td>Mail services<\/td>Set up mail rejection if the MAIL FROM domain has: 1) No DNS MX or DNS A record, or 2) A malformed MX record, such as one with an MX host name of zero length. <\/td><\/tr>
30\/10\/2024<\/td>Mail services<\/td>Limit the number of emails a customer can send to 100 per minute. Reject connections from IP addresses listed in the Spamcop anti-spam database.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n

Ongoing problems<\/h2>\n\n
31\/01\/2026<\/td>Zimbra Mail<\/td>A message indicating a licensing problem is displayed when consulting e-mails or connecting to Webmail.A new infrastructure is being created to resolve this problem. You can temporarily connect to your service using a web browser and connecting to Webmail: https: \/\/mailng.dfinet.ch<\/a>From a phone or tablet, it is necessary to switch the page to the “computer version”.For Safari: https: \/\/support.apple.com\/fr-ch\/guide\/iphone\/iphb3100d149\/ios<\/a> \u2192 in the section “Modify the display controls of a website” , Know what the web page looks like on a computer. For Chrome: https:<\/em> \/\/support.google.com\/chrome\/answer\/13514529?hl=fr-GB&co=GENIE.Platform%3DAndroid&oco=1Pour<\/a>Firefox: https: \/\/support.mozilla.org\/fr\/kb\/comment-afficher-version-classique-sites-firefox-android<\/a><\/td><\/td><\/tr>
17\/12\/2025<\/td>Telephony<\/td>Call reception is no longer possible. Problem with our partner.<\/td>17\/12\/2025<\/td><\/tr>
12\/12\/2025<\/td>Veeam VCloud Director<\/td>Backup jobs are in “Failed” status, with the error message “Unable to allocate processing resources. Error: No scale-out repository extents are available.” .Restoration tasks are not functional.<\/td>15\/12\/2025<\/td><\/tr>
03\/12\/2024<\/td>Exchange online<\/td>\"\"\/<\/td>04\/12\/2024<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"

he purpose of this page is to report on the latest changes to our services and infrastructures, as well as any ongoing problems. Changes 16\/10\/2024 Mail services Set up mail rejection if the MAIL FROM domain has: 1) No DNS MX or DNS A record, or 2) A malformed MX record, such as one with […]<\/p>\n","protected":false},"author":6,"featured_media":30794,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[128],"doc_tag":[],"class_list":["post-27837","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-our-products"],"year_month":"2026-05","word_count":242,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Support","author_nicename":"support","author_url":"https:\/\/www.cheops-technology.ch\/en\/author\/support\/"},"doc_category_info":[{"term_name":"Our products","term_url":"https:\/\/www.cheops-technology.ch\/en\/docs-category\/our-products\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27837","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/comments?post=27837"}],"version-history":[{"count":1,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27837\/revisions"}],"predecessor-version":[{"id":27838,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27837\/revisions\/27838"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/media\/30794"}],"wp:attachment":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/media?parent=27837"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/doc_category?post=27837"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/doc_tag?post=27837"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}