{"id":27848,"date":"2026-03-04T18:50:56","date_gmt":"2026-03-04T16:50:56","guid":{"rendered":"https:\/\/www.cheops-technology.ch\/docs\/how-can-i-order-an-ssl-certificate\/"},"modified":"2026-04-20T16:56:54","modified_gmt":"2026-04-20T14:56:54","password":"","slug":"how-can-i-order-an-ssl-certificate","status":"publish","type":"docs","link":"https:\/\/www.cheops-technology.ch\/en\/docs\/how-can-i-order-an-ssl-certificate\/","title":{"rendered":"How can I order an SSL certificate?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">When you order certificates, your account information will be taken at the time of ordering, so make sure it\u2019s up to date and correct.<\/mark><\/strong><\/p>\n\n<h3 class=\"wp-block-heading\" id=\"CommentpuisjecommanderuncertificatSSL?-AveclesupportDFi\"><strong>With DFi support<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\"><br\/>Certificates can now be ordered by sending an e-mail to <a href=\"mailto:support@dfi.ch\">support@dfi.ch<\/a>, attaching the following form and duly completed:<\/p>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\" rowspan=\"2\"><strong><u>CUSTOMER<\/u><\/strong><\/td><td class=\"has-text-align-left\" data-align=\"left\"><strong>Number:<\/strong><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><strong>Customer:<\/strong><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\" rowspan=\"3\"><strong><u>CONTACT<\/u><\/strong><\/td><td class=\"has-text-align-left\" data-align=\"left\"><strong>Last name First name<\/strong><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><strong>Phone number:<\/strong><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><strong>Mail:<\/strong><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\" rowspan=\"5\"><strong><u>CERTIFICATE INFORMATION<\/u><\/strong><\/td><td class=\"has-text-align-left\" data-align=\"left\"><strong>Common Name*<\/strong><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><strong>Country<\/strong><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><strong>State*<\/strong><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><strong>Location (city)*<\/strong><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><strong>Organization<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n<p class=\"wp-block-paragraph\">We will return the CSR and Key to you.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">You are responsible for installing the certificate.<\/mark><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Certificates<\/strong><\/li>\n<\/ul>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">\u2014\u2013BEGIN CERTIFICATE REQUEST\u2014\u2013<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">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<br\/><\/mark> \u2013<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">\u2014-END CERTIFICATE REQUEST\u2014\u2013<\/mark><br\/>\u2014\u2013BEGIN RSA PRIVATE KEY\u2014\u2013MIIEpAIBAAKCAQEAysl6iSlOQCSY2QpHpXzNY8K+zwBoedPuncUpUZxP\/mU11gonxKo8i\/R3dIXC5HGPa0vZqOb74UwItw+ApjwWgmRj\/Ix4WRsnHL\/yYqTIcrsozAEzTfEuBIm\/G2MHd513jsZpjo2ZR4KA5QfR71AiKa7CRvEU9laUwMAD71dm8OiG5FsKj7h1mgzTl5K5ob52JXdMvTc9qETfBOQbQkud\/3KuilwPTiGDR8QhqN+aYNPcZu+Xid+zrXWkr7l119UB8pQOQArfSKC7DIC5hV6dSVk3QbEUT\/oWAIppaph819gG+4WX2vIAcS95d11UqV\/4dKENtP8ZMkpF1GX2QFEUJwIDAQABAoIBAQCn7Jv6BSh1WVjxMeAOnACBAf178TyS1fsczu3eVPCxGyKvsg0ogEhPJQveg\/3Vqmw3T8JYaZ5e\/NWiscW44r1JENTzh2cJcsC6wAB5yzbqOy4XcU8I1hVjUKXeiezfEpi0tH0ovP0XCGywO\/+Oiu8fUUYz9OOE8kGQM\/GOOvRVvN06hKTWdoxSqen+X+cAXMy9JhTEsz\/DHdM7AFYLqW07FHDx\/SHk8PwK06fQvaw58k2Jd1Gc5Ju6HH34iO8QHFGPjjpHYQWnJ9xLMEph0Z1cOJPzXAgeUFSqoPKwapkKeSBze52rW3KQBM1fU+41vS6J9n4oVHUZunU4tbdIYPCxAoGBAPmYooOrWn\/Uv3vayt\/+GL9wla1mSsymT0crGJ2nBJ6T2fvmvZVBahzOPpwIpcwKWm4hNCo+RvteuIWKHqdmu9gz10MLfVLvlrJZGkln7VEiAmTOHCNn1ybZ3\/dfrE93YuDIFqw36pEt41eAMj53So6xH5koWDuprC2KwSfgIuClAoGBAM\/9ZdQsNlKi50xSD2v5PH9Afu406a83PKHDJ5LybK7\/9kRlrrROYm4lSyFH22bYX3N7MTzNTGS5wrJryq2RVpdmkL7qC0ZAAyPd3Hj9\/37J05l1iOfDaBVC2RBJj3DHpjje\u2014-END RSA PRIVATE KEY\u2014\u2013<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<p class=\"wp-block-paragraph\">This is what your SSL certificate looks like:<\/p>\n\n<p class=\"wp-block-paragraph\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-luminous-vivid-amber-color\">The CSR is only the first part in green in the example above.<\/mark><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\"><strong><u>Never lose your PRIVATE KEY, otherwise you\u2019ll never be able to install a certificate and will be forced to recommend another one.<\/u><\/strong><br\/><strong><u>Always copy your certificates into notepads, never into advanced editors that add capital letters and distort your CSR, rendering it invalid.<\/u><\/strong><\/mark><\/p>\n\n<p class=\"wp-block-paragraph\">A CSR can be checked before it is ordered.  <a href=\"https:\/\/www.sslshopper.com\/csr-decoder.html\">https:\/\/www.sslshopper.com\/csr-decoder.html<\/a><\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.cheops-technology.ch\/wp-content\/uploads\/2026\/04\/image2016-8-30-165934.png\" alt=\"\"\/><\/figure>\n\n<p class=\"wp-block-paragraph\">When ordering an SSL certificate, please ensure that one of the following e-mail accounts exists for your domain:<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.cheops-technology.ch\/wp-content\/uploads\/2026\/04\/image2016-8-30-165947.png\" alt=\"\"\/><\/figure>\n\n<p class=\"wp-block-paragraph\">Validation requests will be sent to one of these addresses.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">SSL certificate orders take more or less time, depending on the certificates requested.<\/mark><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Once the order has been placed, you will receive a validation email to check that you are the originator of the request.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">Please check emails from the domain @thawte<a href=\"http:\/\/thawte.com\/\">.com<\/a> or @geotrust.com, as without validation via their email no certificate will be transmitted.<\/mark><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Once the e-mail has been validated, you will receive an e-mail at the same address with the certificate signed by the CA.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you order certificates, your account information will be taken at the time of ordering, so make sure it\u2019s up to date and correct. With DFi support Certificates can now be ordered by sending an e-mail to support@dfi.ch, attaching the following form and duly completed: CUSTOMER Number: Customer: CONTACT Last name First name Phone number: [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":29242,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[129],"doc_tag":[],"class_list":["post-27848","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-ssl-certificates"],"year_month":"2026-06","word_count":554,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Support","author_nicename":"support","author_url":"https:\/\/www.cheops-technology.ch\/en\/author\/support\/"},"doc_category_info":[{"term_name":"SSL Certificates","term_url":"https:\/\/www.cheops-technology.ch\/en\/docs-category\/ssl-certificates\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27848","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/comments?post=27848"}],"version-history":[{"count":3,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27848\/revisions"}],"predecessor-version":[{"id":29248,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27848\/revisions\/29248"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/media\/29242"}],"wp:attachment":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/media?parent=27848"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/doc_category?post=27848"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/doc_tag?post=27848"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}