{"id":27862,"date":"2026-03-04T19:10:31","date_gmt":"2026-03-04T17:10:31","guid":{"rendered":"https:\/\/www.cheops-technology.ch\/docs\/installing-the-duo-client\/"},"modified":"2026-04-20T16:57:32","modified_gmt":"2026-04-20T14:57:32","password":"","slug":"installing-the-duo-client","status":"publish","type":"docs","link":"https:\/\/www.cheops-technology.ch\/en\/docs\/installing-the-duo-client\/","title":{"rendered":"Installing the DUO client"},"content":{"rendered":"\n<p>  1. Receive an email from <a href=\"mailto:no-reply@duosecurity.com\">no-reply@duosecurity.com<\/a><\/p>\n\n<p>  2. Select the personal link in the email (do not copy the text below) or scan the QR code received by email directly with the application. If the QR code is not displayed, check that the images have been downloaded:  <\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.cheops-technology.ch\/wp-content\/uploads\/2026\/04\/image2023-7-24_15-33-54.png\" alt=\"\"\/><\/figure>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.cheops-technology.ch\/wp-content\/uploads\/2026\/04\/image2023-7-24_15-33-16.png\" alt=\"\"\/><\/figure>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.cheops-technology.ch\/wp-content\/uploads\/2026\/04\/image2021-12-10_13-13-58.png\" alt=\"\"\/><\/figure>\n\n<p>  3. Launching the installation procedure<br\/><img decoding=\"async\" width=\"598\" src=\"https:\/\/support.dfi.ch\/download\/attachments\/59146341\/image2021-12-13_9-24-54.png?version=1&amp;modificationDate=1639383894000&amp;api=v2\" alt=\"\"\/><br\/><\/p>\n\n<p>  4. Choose Mobile Phone<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.dfi.ch\/download\/attachments\/59146341\/image2021-12-10_13-14-27.png?version=1&amp;modificationDate=1639138469000&amp;api=v2\" alt=\"\"\/><\/figure>\n\n<p>5. Enter your cell phone number<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.dfi.ch\/download\/attachments\/59146341\/image2021-12-10_13-14-48.png?version=1&amp;modificationDate=1639138489000&amp;api=v2\" alt=\"\"\/><\/figure>\n\n<p>  6. Enter your cell phone type<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.dfi.ch\/download\/attachments\/59146341\/image2021-12-10_13-15-6.png?version=1&amp;modificationDate=1639138507000&amp;api=v2\" alt=\"\"\/><\/figure>\n\n<p>  7. Follow the procedure to install the DUO Mobile agent on your phone (Android)<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.dfi.ch\/download\/attachments\/59146341\/image2021-12-10_13-15-23.png?version=1&amp;modificationDate=1639138524000&amp;api=v2\" alt=\"\"\/><\/figure>\n\n<p>  7. Follow the procedure to install the DUO Mobile agent on your phone (IOS)<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.dfi.ch\/download\/attachments\/59146341\/image2021-12-10_13-15-36.png?version=1&amp;modificationDate=1639138537000&amp;api=v2\" alt=\"\"\/><\/figure>\n\n<p>  8. Flash the QR Code with the DUO client<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.dfi.ch\/download\/attachments\/59146341\/image2021-12-10_13-15-56.png?version=1&amp;modificationDate=1639138557000&amp;api=v2\" alt=\"\"\/><\/figure>\n\n<p>  9. Select &#8220;Automatically send this device a Duo Push&#8221;.<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.dfi.ch\/download\/attachments\/59146341\/image2021-12-10_13-16-10.png?version=1&amp;modificationDate=1639138572000&amp;api=v2\" alt=\"\"\/><\/figure>\n\n<p>The phone is now linked to your user. All access requests for applications protected by DUO will arrive on your phone.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Receive an email from no-reply@duosecurity.com 2. Select the personal link in the email (do not copy the text below) or scan the QR code received by email directly with the application. If the QR code is not displayed, check that the images have been downloaded: 3. Launching the installation procedure 4. Choose Mobile Phone [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":29312,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[132],"doc_tag":[],"class_list":["post-27862","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-double-authentication"],"year_month":"2026-05","word_count":126,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Support","author_nicename":"support","author_url":"https:\/\/www.cheops-technology.ch\/en\/author\/support\/"},"doc_category_info":[{"term_name":"Double authentication","term_url":"https:\/\/www.cheops-technology.ch\/en\/docs-category\/double-authentication\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/comments?post=27862"}],"version-history":[{"count":4,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27862\/revisions"}],"predecessor-version":[{"id":29322,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27862\/revisions\/29322"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/media\/29312"}],"wp:attachment":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/media?parent=27862"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/doc_category?post=27862"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/doc_tag?post=27862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}