{"id":27902,"date":"2026-03-04T19:31:36","date_gmt":"2026-03-04T17:31:36","guid":{"rendered":"https:\/\/www.cheops-technology.ch\/docs\/cancellation-of-my-services\/"},"modified":"2026-04-20T17:02:20","modified_gmt":"2026-04-20T15:02:20","password":"","slug":"cancellation-of-my-services","status":"publish","type":"docs","link":"https:\/\/www.cheops-technology.ch\/en\/docs\/cancellation-of-my-services\/","title":{"rendered":"Cancellation of my services"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Cancellation Bulk DNS<\/h2>\n\n<p>In order to terminate your service, you must connect to your customer area on <a href=\"http:\/\/dfi-direct.ch\/\">dfi-direct<\/a>.ch<a href=\"https:\/\/support.dfi.ch\/pages\/viewpage.action?pageId=3080214\">(connect to my dfi-direct account<\/a>).<\/p>\n\n<p>Once you have logged in, go to your service management page.<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.cheops-technology.ch\/wp-content\/uploads\/2026\/04\/dns1.png\" alt=\"\"\/><\/figure>\n\n<p>Select the product you wish to cancel<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.cheops-technology.ch\/wp-content\/uploads\/2026\/04\/dns2.png\" alt=\"\"\/><\/figure>\n\n<p>Select the &#8220;Cancel service&#8221; button  <\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.cheops-technology.ch\/wp-content\/uploads\/2026\/04\/dns3.png\" alt=\"\"\/><\/figure>\n\n<p>Briefly state the reason for your cancellation, select whether you wish to cancel immediately or at the end of your billing period, then proceed to cancel the service.<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.cheops-technology.ch\/wp-content\/uploads\/2026\/04\/resiliation.png\" alt=\"\"\/><\/figure>\n\n<h2 class=\"wp-block-heading\">Cancellation Web professional<\/h2>\n\n<p>In order to terminate your service, you must connect to your customer area on <a href=\"http:\/\/dfi-direct.ch\/\">dfi-direct<\/a><a href=\"http:\/\/fi-direct.ch\/\">.ch<\/a><a href=\"https:\/\/support.dfi.ch\/pages\/viewpage.action?pageId=3080214\">(connect to my dfi-direct account<\/a>).<\/p>\n\n<p>Once you have logged in, go to your service management page.<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.cheops-technology.ch\/wp-content\/uploads\/2026\/04\/web1.png\" alt=\"\"\/><\/figure>\n\n<p>Select the product you wish to cancel<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.cheops-technology.ch\/wp-content\/uploads\/2026\/04\/web2.png\" alt=\"\"\/><\/figure>\n\n<p>Select the &#8220;Cancel service&#8221; button  <\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.cheops-technology.ch\/wp-content\/uploads\/2026\/04\/web3.png\" alt=\"\"\/><\/figure>\n\n<p>Briefly state the reason for your cancellation, select whether you wish to cancel immediately or at the end of your billing period, then proceed to cancel the service.<\/p>\n\n<p><strong>Warning:<\/strong> deleting the <strong>Web Professional service<\/strong> cancels the <strong>DNS service<\/strong>. If you want to keep this feature, please order the <strong><a href=\"https:\/\/dfi-direct.ch\/cart\/dns-hosting\/&amp;languagechange=Fran%C3%A7ais\">DNS Hosting Service<\/a><\/strong>.<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.cheops-technology.ch\/wp-content\/uploads\/2026\/04\/resiliation.png\" alt=\"\"\/><\/figure>\n\n<h2 class=\"wp-block-heading\">Cancellation zimbra mail<\/h2>\n\n<p>In order to terminate your service, you must connect to your customer area on <a href=\"http:\/\/dfi-direct.ch\/\">dfi-direct<\/a><a href=\"http:\/\/fi-direct.ch\/\">.ch<\/a><a href=\"https:\/\/support.dfi.ch\/pages\/viewpage.action?pageId=3080214\">(connect to my dfi-direct account<\/a>).<\/p>\n\n<p>Once you have logged in, go to your service management page.<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.cheops-technology.ch\/wp-content\/uploads\/2026\/04\/mail1.png\" alt=\"\"\/><\/figure>\n\n<p>Select the product you wish to cancel<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.cheops-technology.ch\/wp-content\/uploads\/2026\/04\/mail2.png\" alt=\"\"\/><\/figure>\n\n<p>Select the &#8220;Cancel service&#8221; button  <\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.cheops-technology.ch\/wp-content\/uploads\/2026\/04\/web3.png\" alt=\"\"\/><\/figure>\n\n<p>Briefly state the reason for your cancellation, select whether you wish to cancel immediately or at the end of your billing period, then proceed to cancel the service.<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.cheops-technology.ch\/wp-content\/uploads\/2026\/04\/resiliation.png\" alt=\"\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Cancellation Bulk DNS In order to terminate your service, you must connect to your customer area on dfi-direct.ch(connect to my dfi-direct account). Once you have logged in, go to your service management page. Select the product you wish to cancel Select the &#8220;Cancel service&#8221; button Briefly state the reason for your cancellation, select whether you [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":29675,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[135],"doc_tag":[],"class_list":["post-27902","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-customer-area"],"year_month":"2026-05","word_count":248,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Support","author_nicename":"support","author_url":"https:\/\/www.cheops-technology.ch\/en\/author\/support\/"},"doc_category_info":[{"term_name":"Customer area","term_url":"https:\/\/www.cheops-technology.ch\/en\/docs-category\/customer-area\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27902","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/comments?post=27902"}],"version-history":[{"count":13,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27902\/revisions"}],"predecessor-version":[{"id":29715,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27902\/revisions\/29715"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/media\/29675"}],"wp:attachment":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/media?parent=27902"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/doc_category?post=27902"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/doc_tag?post=27902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}