{"id":27909,"date":"2026-03-04T19:33:59","date_gmt":"2026-03-04T17:33:59","guid":{"rendered":"https:\/\/www.cheops-technology.ch\/docs\/how-do-i-add-an-ftp-account\/"},"modified":"2026-03-05T12:58:44","modified_gmt":"2026-03-05T10:58:44","password":"","slug":"how-do-i-add-an-ftp-account","status":"publish","type":"docs","link":"https:\/\/www.cheops-technology.ch\/en\/docs\/how-do-i-add-an-ftp-account\/","title":{"rendered":"How do I add an FTP account?"},"content":{"rendered":"\n<p>To create an FTP account, proceed as follows:<\/p>\n\n<p>Click on the <img decoding=\"async\" height=\"49\" src=\"https:\/\/support.dfi.ch\/download\/thumbnails\/3080259\/image-2024-5-7_13-44-29.png?version=1&amp;modificationDate=1715082269000&amp;api=v2\" alt=\"\"\/> icon in your cPanel.<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.dfi.ch\/download\/attachments\/3080259\/image2022-7-6_15-13-24.png?version=1&amp;modificationDate=1657113204000&amp;api=v2\" alt=\"\"\/><\/figure>\n\n<p>Enter the desired user name in the text box<em>.<\/em><\/p>\n\n<ol class=\"wp-block-list\">\n<li>Enter and confirm the new password in the appropriate text boxes.<\/li>\n<\/ol>\n\n<p><em>notes:<\/em><\/p>\n\n<ol class=\"wp-block-list\">\n<li><em>The system quality of the password you enter is on a 100-point scale. 0 indicates a weak password, while   <\/em><em>100<\/em><em> indicates a highly secure password.<\/em><\/li>\n\n\n\n<li><em>Click on Password Generator to generate a strong password.<\/em><\/li>\n<\/ol>\n\n<ol class=\"wp-block-list\">\n<li>Enter the FTP account home directory.<\/li>\n<\/ol>\n\n<p><em>notes:<\/em><\/p>\n\n<ol class=\"wp-block-list\">\n<li><em>The Directory text box defines the top level of the new FTP account for directory access. For example, if you enter   <\/em><em>example<\/em><em> in the Directory text box, the FTP account can access the <\/em><em>\/home\/$user\/example\/<\/em><em> directory and all its sub-directories.<\/em><\/li>\n\n\n\n<li><em>The system automatically fills this text field with <\/em><em>public_html\/domain.tld\/account<\/em><em> where <\/em><em>account<\/em><em> represents the user name you entered in the login text box and <\/em><em>domain.tld<\/em><em> represents the domain you have selected in the domain menu.<\/em><\/li>\n<\/ol>\n\n<ol class=\"wp-block-list\">\n<li>Enter the disk space quota, or select <em>Unlimited.<\/em><\/li>\n<\/ol>\n\n<ol class=\"wp-block-list\">\n<li>Click on <em>Create<\/em> <em>FTP account.<\/em> The new account appears in the <em>FTP account<\/em> table.<\/li>\n<\/ol>\n\n<p><strong>Important information:<\/strong><\/p>\n\n<p><strong>If an FTP account is having problems with downloads, you may need to increase the <em>quota<\/em> value.<\/strong><\/p>\n\n<p>Finally, click on Create FTP Account.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To create an FTP account, proceed as follows: Click on the icon in your cPanel. Enter the desired user name in the text box. notes: notes: Important information: If an FTP account is having problems with downloads, you may need to increase the quota value. Finally, click on Create FTP Account.<\/p>\n","protected":false},"author":6,"featured_media":29758,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[136],"doc_tag":[],"class_list":["post-27909","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-web-hosting"],"year_month":"2026-05","word_count":202,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Support","author_nicename":"support","author_url":"https:\/\/www.cheops-technology.ch\/en\/author\/support\/"},"doc_category_info":[{"term_name":"Web hosting","term_url":"https:\/\/www.cheops-technology.ch\/en\/docs-category\/web-hosting\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27909","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/comments?post=27909"}],"version-history":[{"count":1,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27909\/revisions"}],"predecessor-version":[{"id":27911,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27909\/revisions\/27911"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/media\/29758"}],"wp:attachment":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/media?parent=27909"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/doc_category?post=27909"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/doc_tag?post=27909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}