{"id":27910,"date":"2026-03-04T19:36:45","date_gmt":"2026-03-04T17:36:45","guid":{"rendered":"https:\/\/www.cheops-technology.ch\/docs\/how-do-i-configure-the-ftp-client\/"},"modified":"2026-03-05T12:58:44","modified_gmt":"2026-03-05T10:58:44","password":"","slug":"how-do-i-configure-the-ftp-client","status":"publish","type":"docs","link":"https:\/\/www.cheops-technology.ch\/en\/docs\/how-do-i-configure-the-ftp-client\/","title":{"rendered":"How do I configure the FTP client?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">mportant:<\/p>\n\n<p class=\"wp-block-paragraph\">You <strong>must<\/strong> install the FTP client on your computer before downloading and running the script file.<\/p>\n\n<ul class=\"wp-block-list\">\n<li>For instructions, see the <a href=\"https:\/\/translate.googleusercontent.com\/translate_c?act=url&depth=1&hl=fr&ie=UTF8&prev=_t&rurl=translate.google.com&sl=en&tl=fr&u=http:\/\/filezilla-project.org\/&usg=ALkJrhi1J4THrraT8yDS9eiVUfDJgGeOwg\">FileZilla<\/a> or <a href=\"https:\/\/translate.googleusercontent.com\/translate_c?act=url&depth=1&hl=fr&ie=UTF8&prev=_t&rurl=translate.google.com&sl=en&tl=fr&u=http:\/\/www.coreftp.com\/&usg=ALkJrhjk4HIGTGUV2gKyUrimHdlzDoc6JA\">Core FTP<\/a> websites for Windows computers, or <a href=\"https:\/\/translate.googleusercontent.com\/translate_c?act=url&depth=1&hl=fr&ie=UTF8&prev=_t&rurl=translate.google.com&sl=en&tl=fr&u=http:\/\/cyberduck.ch\/&usg=ALkJrhgwDhQfRXIzxeQtipP5KavJy7NUnQ\">Cyberduck<\/a> site for Mac computers.<\/li>\n\n\n\n<li>If you encounter problems when trying to configure your FTP client automatically, please ensure that your client is correctly installed on your computer. If the problem persists, consult your FTP client\u2019s documentation. <\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">To configure an FTP client, proceed as follows:<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Go to <img decoding=\"async\" height=\"41\" src=\"https:\/\/support.dfi.ch\/download\/thumbnails\/3080275\/image2022-7-6_15-49-23.png?version=1&modificationDate=1657115364000&api=v2\" alt=\"\"\/> and click on <em>Client Configure FTP<\/em> for the desired FTP account.<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.dfi.ch\/download\/attachments\/3080275\/image2022-7-6_15-52-35.png?version=1&modificationDate=1657115556000&api=v2\" alt=\"\"\/><\/figure>\n\n<ol class=\"wp-block-list\">\n<li>Click on <em>File FTP configuration<\/em> under the logo of the desired FTP client. You can choose between Core FTP or Cyberduck. <\/li>\n<\/ol>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.dfi.ch\/download\/attachments\/3080275\/image2022-7-6_15-54-45.png?version=1&modificationDate=1657115685000&api=v2\" alt=\"\"\/><\/figure>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\"><em>Please note:<\/em><em>cPanel currently supports only these two FTP clients for automatic configuration.<\/em><\/th><\/tr><\/thead><\/table><\/figure>\n\n<ol class=\"wp-block-list\">\n<li><em>To use another client, configure it yourself manually.<\/em><\/li>\n\n\n\n<li><em>Click on Instructions to display detailed instructions for your chosen customer.<\/em><\/li>\n<\/ol>\n\n<ol class=\"wp-block-list\">\n<li>Open the downloaded configuration script file on your computer. The FTP client automatically opens, configures itself and connects to your FTP server. <\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>mportant: You must install the FTP client on your computer before downloading and running the script file. To configure an FTP client, proceed as follows: Please note:cPanel currently supports only these two FTP clients for automatic configuration.<\/p>\n","protected":false},"author":6,"featured_media":29855,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[136],"doc_tag":[],"class_list":["post-27910","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-web-hosting"],"year_month":"2026-06","word_count":163,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Support","author_nicename":"support","author_url":"https:\/\/www.cheops-technology.ch\/en\/author\/support\/"},"doc_category_info":[{"term_name":"Web hosting","term_url":"https:\/\/www.cheops-technology.ch\/en\/docs-category\/web-hosting\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27910","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/comments?post=27910"}],"version-history":[{"count":1,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27910\/revisions"}],"predecessor-version":[{"id":27912,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27910\/revisions\/27912"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/media\/29855"}],"wp:attachment":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/media?parent=27910"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/doc_category?post=27910"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/doc_tag?post=27910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}