{"id":27910,"date":"2026-03-04T19:36:45","date_gmt":"2026-03-04T17:36:45","guid":{"rendered":"https:\/\/www.cheops-technology.ch\/docs\/how-do-i-configure-the-ftp-client\/"},"modified":"2026-03-05T12:58:44","modified_gmt":"2026-03-05T10:58:44","password":"","slug":"how-do-i-configure-the-ftp-client","status":"publish","type":"docs","link":"https:\/\/www.cheops-technology.ch\/en\/docs\/how-do-i-configure-the-ftp-client\/","title":{"rendered":"How do I configure the FTP client?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">mportant:<\/p>\n\n<p class=\"wp-block-paragraph\">You <strong>must<\/strong> install the FTP client on your computer before downloading and running the script file.<\/p>\n\n<ul class=\"wp-block-list\">\n<li>For instructions, see the <a href=\"https:\/\/translate.googleusercontent.com\/translate_c?act=url&amp;depth=1&amp;hl=fr&amp;ie=UTF8&amp;prev=_t&amp;rurl=translate.google.com&amp;sl=en&amp;tl=fr&amp;u=http:\/\/filezilla-project.org\/&amp;usg=ALkJrhi1J4THrraT8yDS9eiVUfDJgGeOwg\">FileZilla<\/a> or <a href=\"https:\/\/translate.googleusercontent.com\/translate_c?act=url&amp;depth=1&amp;hl=fr&amp;ie=UTF8&amp;prev=_t&amp;rurl=translate.google.com&amp;sl=en&amp;tl=fr&amp;u=http:\/\/www.coreftp.com\/&amp;usg=ALkJrhjk4HIGTGUV2gKyUrimHdlzDoc6JA\">Core FTP<\/a> websites for Windows computers, or <a href=\"https:\/\/translate.googleusercontent.com\/translate_c?act=url&amp;depth=1&amp;hl=fr&amp;ie=UTF8&amp;prev=_t&amp;rurl=translate.google.com&amp;sl=en&amp;tl=fr&amp;u=http:\/\/cyberduck.ch\/&amp;usg=ALkJrhgwDhQfRXIzxeQtipP5KavJy7NUnQ\">Cyberduck<\/a> site for Mac computers.<\/li>\n\n\n\n<li>If you encounter problems when trying to configure your FTP client automatically, please ensure that your client is correctly installed on your computer. If the problem persists, consult your FTP client&#8217;s documentation. <\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">To configure an FTP client, proceed as follows:<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Go to <img decoding=\"async\" height=\"41\" src=\"https:\/\/support.dfi.ch\/download\/thumbnails\/3080275\/image2022-7-6_15-49-23.png?version=1&amp;modificationDate=1657115364000&amp;api=v2\" alt=\"\"\/> and click on <em>Client Configure FTP<\/em> for the desired FTP account.<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.dfi.ch\/download\/attachments\/3080275\/image2022-7-6_15-52-35.png?version=1&amp;modificationDate=1657115556000&amp;api=v2\" alt=\"\"\/><\/figure>\n\n<ol class=\"wp-block-list\">\n<li>Click on <em>File FTP configuration<\/em> under the logo of the desired FTP client. You can choose between Core FTP or Cyberduck. <\/li>\n<\/ol>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.dfi.ch\/download\/attachments\/3080275\/image2022-7-6_15-54-45.png?version=1&amp;modificationDate=1657115685000&amp;api=v2\" alt=\"\"\/><\/figure>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\"><em>Please note:<\/em><em>cPanel currently supports only these two FTP clients for automatic configuration.<\/em><\/th><\/tr><\/thead><\/table><\/figure>\n\n<ol class=\"wp-block-list\">\n<li><em>To use another client, configure it yourself manually.<\/em><\/li>\n\n\n\n<li><em>Click on Instructions to display detailed instructions for your chosen customer.<\/em><\/li>\n<\/ol>\n\n<ol class=\"wp-block-list\">\n<li>Open the downloaded configuration script file on your computer. The FTP client automatically opens, configures itself and connects to your FTP server. <\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>mportant: You must install the FTP client on your computer before downloading and running the script file. To configure an FTP client, proceed as follows: Please note:cPanel currently supports only these two FTP clients for automatic configuration.<\/p>\n","protected":false},"author":6,"featured_media":29855,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[136],"doc_tag":[],"class_list":["post-27910","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-web-hosting"],"year_month":"2026-08","word_count":163,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Support","author_nicename":"support","author_url":"https:\/\/www.cheops-technology.ch\/en\/author\/support\/"},"doc_category_info":[{"term_name":"Web hosting","term_url":"https:\/\/www.cheops-technology.ch\/en\/docs-category\/web-hosting\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27910","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/comments?post=27910"}],"version-history":[{"count":1,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27910\/revisions"}],"predecessor-version":[{"id":27912,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27910\/revisions\/27912"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/media\/29855"}],"wp:attachment":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/media?parent=27910"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/doc_category?post=27910"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/doc_tag?post=27910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}