{"id":27913,"date":"2026-03-04T19:34:57","date_gmt":"2026-03-04T17:34:57","guid":{"rendered":"https:\/\/www.cheops-technology.ch\/docs\/how-do-i-add-an-ftp-account-using-an-ssh-key\/"},"modified":"2026-03-05T12:58:45","modified_gmt":"2026-03-05T10:58:45","password":"","slug":"how-do-i-add-an-ftp-account-using-an-ssh-key","status":"publish","type":"docs","link":"https:\/\/www.cheops-technology.ch\/en\/docs\/how-do-i-add-an-ftp-account-using-an-ssh-key\/","title":{"rendered":"How do I add an FTP account using an SSH key?"},"content":{"rendered":"\n

With your CPanel, you can only use the SFTP protocol with your main CPanel user, which you can find in the “Connection details” section of your DFI-DIrect interface: Overview of Professional Web Hosting<\/a>.<\/p>\n\n

You can connect to your web hosting securely by any other means. In fact, you can use an SSH key that you can generate from your CPanel.<\/p>\n\n

You can only create your key using the name of your “Home Directory”.<\/p>\n\n

    \n
  1. Retrieve the path to your Home Directory from the Cpanel main page\"\"\/<\/li>\n\n\n\n
  2. Enable SSH access from menu \"\"\/<\/li>\n\n\n\n
  3. Click on “Manage SSH Keys” then on “Generate a new key”. <\/li>\n\n\n\n
  4. Enter the name of the key with the network path retrieved in point 2\"\"\/Click on “Generate Key”.<\/li>\n\n\n\n
  5. Once you’ve clicked on “go back”, you’ll see that the KEY’s status is “not authorized”.\"\"\/Click on “Manage” and then on “Authorize”.<\/li>\n\n\n\n
  6. Now you need to recover your private key \"\"\/<\/li>\n\n\n\n
  7. Convert the key to ppk format (you must enter the password you entered in step 5):\"\"\/then “Download Key”.<\/li>\n\n\n\n
  8. From Filezilla, click on the top right button \"\"\/ to create a new connection:\"\"\/<\/li>\n<\/ol>\n\n

    You must use the private key downloaded in point 7.<\/p>\n","protected":false},"excerpt":{"rendered":"

    With your CPanel, you can only use the SFTP protocol with your main CPanel user, which you can find in the “Connection details” section of your DFI-DIrect interface: Overview of Professional Web Hosting. You can connect to your web hosting securely by any other means. In fact, you can use an SSH key that you […]<\/p>\n","protected":false},"author":6,"featured_media":29764,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[136],"doc_tag":[],"class_list":["post-27913","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-web-hosting"],"year_month":"2026-05","word_count":188,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Support","author_nicename":"support","author_url":"https:\/\/www.cheops-technology.ch\/en\/author\/support\/"},"doc_category_info":[{"term_name":"Web hosting","term_url":"https:\/\/www.cheops-technology.ch\/en\/docs-category\/web-hosting\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27913","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/comments?post=27913"}],"version-history":[{"count":1,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27913\/revisions"}],"predecessor-version":[{"id":27915,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/docs\/27913\/revisions\/27915"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/media\/29764"}],"wp:attachment":[{"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/media?parent=27913"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/doc_category?post=27913"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.cheops-technology.ch\/en\/wp-json\/wp\/v2\/doc_tag?post=27913"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}