Antispam
Understanding your quarantine report
You will receive emails in your mailbox from noreply-safemail@dfi.ch in this form: The mail...
How do I manage my quarantine?
The message quarantine lists all messages that have been blocked as spam or contain...
How do I authorize/block an address or domain?
Dans votre console d’administration se rendre sur “Règles de filtrages” puis dans Liste noire....
Firewall rules
If you have a firewall, you’ll need to allow only traffic from our two...
What are Safemail’s MX?
Questions: – What are Safemail’s MX? – What MXs must be configured in DNS...
How do I change my password?
When you are logged into your Safemail console, click on the“Settings” tab, then on“User...
How do I reset my password?
To reset your password, simply click on“Forgot your password?“. You must then enter your...
How do I access my Safemail console?
The Safemail console can be accessed at the following URL: https://safemail-mgmt.dfinet.ch Enter your email...
How to modify my Quarantine report
The Quarantine report is the email you receive warning you of blocked mail (spam...
How to manage my list of valid email addresses
In your admin console, go to“Settings” then“Relay settings“. To add a new email address...
How do I set up and use two-factor authentication (2FA)?
Two-factor authentication (2FA) is an additional layer of security used to protect your account...